What do social streams have to do with your enterprise?
Posted in category General on March 13th, 2010 at 4:51 PM
Facebook right now has over 400 million active users, with half of them logging into Facebook every day. When you add users of other social networks the trend we can see a clear rise of social networks as a communication platform. We used to look at social networks as an interactive address books but it they’ve evolved beyond that. Today the core feature of social network is a communication stream that allows users to post their own messages as well as comment and discuss what others are posting and doing. Based on the usage and growth numbers of social networks we can see that users are fully embracing this new way of communication and moving away from instant messaging and email for things that they’re willing to share with their broader circle of friends.
As the generation of web savvy people move their communication into streams and prove that it works for their non-work interaction, it’s now time to start comparing how our internal enterprise platforms enable them to use these efficient ways of communication in a way that makes their work more efficient. How much work does it take them to update a wiki page or to figure out who to email their thoughts to? Are our mailing-lists really being used and how do we store documents and drafts of our past projects?
Benefits of communicating within social streams are clear enough that in a last year a whole new branch of enterprise oriented social streams offerings emerged. Companies like SocialText, Yammer and even SalesForce’s Chatter (as well as our Flowr), are all offering their takes of social streams and are integrating it into enterprises in a different ways. Proposed benefits are clear with businesses reporting much better internal communication, less email overload and more insightful real-time conversation.
Can you afford not to evaluate benefits of social streams in your business?







